A devastated 19 year old administrative assistant says that her hair literally broke off at the roots after using Pantene Pro-V shampoo. According to Sophie Peppercorn of Perbourough, England, her hair fell out in clumps after only one application of the celebrity endorsed product, and has received very little support from Procter and Gamble, the makers of Pantene. Miss Peppercorn wept as she described to reporters what happened. “As I showered the bubbles from my hair I could feel a lot of it in my hands,” she said.
She then went on to state, “But it was only when I patted my hair dry with a towel and looked in the mirror, that I realized the extent of the hair damage. My hairline had receded several inches where my hair had broken off at the roots. Meanwhile, the rest of my hair was so damaged and frizzy it was breaking off in handfuls. I was so devastated, I broke down in tears.”
When Miss Peppercorn called the Pantene helpline to inform them of what had happened to her she was offered a £5(about $8USD) Pantene coupon for her troubles.
“Incredibly, they seem to think I will want to buy another bottle,” she said.
The bottle of shampoo has been shipped back to Pantene for analysis. A spokesman for Procter and Gamble said: “Consumer safety is our number one priority.” Apparently, however, Miss Peppercorn isn’t alone. Simply Google “Pantene Hair Loss” to read the complaints.
Caveat Emptor “Let the Buyer Beware!”
at 5:22 am
i thought i was the only one that lost my hair when i used the pantene product and i am now 26 years as i have had beatiful thick hair for so long but lost my hair after using this appauling shampoo and conditioner and guess what i used pantene for the past 3 months but never noticed it until i saw my pillow every morning and started to get bald.i wish pantene could save my hair but guess that is the last thing they would think off.
at 1:54 am
Pantene made my hair stick together, like glue. I thought my hair was taking long to dry but it seemed that Pantene was only trying to fix my split ends by gluing everything together with silicones (I’m not sure, I had used other products woth cones in it and nothing had happened). Nothing could wash it out. I finally had to resort to doing a harsh baking soda rinse. But I had lost large amounts of hair.